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Not able to edit in-error timecards

Abhishek Bhaskar-Oracle
Abhishek Bhaskar-Oracle Orion GCS Customer Posts: 1 Green Ribbon
in General

Hi Everyone,

For one of the customers, the Worker is not able to edit/modify the timecard which is "in-error" status. I have checked 'Worker time entry setup profiles' and added 120 days as for Days Before and Days After fields of Edit timecard option for in-error:incomplete entries option. Has anyone faced this issue or any suggestions as to why this issue may be caused?

Appreciate your help.

Thanks