Uh Oh! You’ve gotten stuck in a Login Loop.
You have been automatically redirected to this page because we were unable to successfully log you in to the Oracle Health Community. Please give the following steps a try or log a ticket.
Troubleshooting Login Loop Issues – Oracle Health Community
If you're experiencing a login "loop" when attempting to sign-in to the Oracle Health Community, this article provides step-by-step guidance to help resolve the issue.
Option 1: Troubleshooting by Browser
Google Chrome
- Check Third-Party Cookies Setting:
- Go to:
Settings > Privacy and security > Cookies and other site data - Ensure "Block third-party cookies" is disabled.
✅ Still want to block third-party cookies?
Add exceptions:
[*.]oracle.com[*.]cerner.com- Go to:
Settings > Privacy and security > Cookies and other site data > Sites that can always use cookies - Retry accessing:
Additional Info to Provide if Issue Persists:
- Is Chrome your preferred browser?
- What version of Chrome are you using?
- What type of device (PC, Mac, tablet, etc.) are you using?
Safari (Mac)
- Navigate to:
Settings > Privacy - Disable the setting: “Prevent cross-site tracking”
Mozilla Firefox
- Go to: Settings > Privacy & Security
- Under Cookies and Site Data, click Manage Exceptions
- Add:
https://businesslogin.cerner.com/
Microsoft Edge
- Go to:
Settings > Cookies and site permissions > Manage and delete cookies and site data - Ensure "Block third-party cookies" is disabled
✅ Want to keep it enabled?
Under "Sites that can always use cookies", add:
[*.]oracle.com[*.]cerner.com
Option 2: Cache Clearing
If you are stuck in a login loop:
- Clear your browser cache.
- Navigate directly to the logout screen:
- Re-attempt accessing the community via:
Still Experiencing Issues?
After completing the steps above, try accessing the Oracle Health Community again.
If you're still facing the login loop, please log an eService ticket:
- In ticket creation, select
"Business or Cerner relationship question" > Topic: "Oracle Health Community (uCern)" - Let us know what browser and version you're using
- Share the type of device you’re on (e.g., Windows PC, Mac, mobile)
🔧 We are aware that this is an ongoing issue affecting some users, and our team is actively working to resolve it.