Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Procurement - EBS (MOSC)

Order was cancelled in Oracle, but warehouse shipped product - how do you handle invoicing customer

Jan 7, 2009 9:18AM edited Jan 8, 2009 4:56AM in Procurement - EBS (MOSC) 2 commentsAnswered

We had an instance where many lines were marked as cancelled by the warehouse, but then the warehouse proceeded to ship the items.

I hope that someone else has had this issue and can share your suggestions with me.

We need to invoice the customer and handle the Return if the product is returned.

Any suggestions are welcome.

Thanks

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month