Automatically Applied CM Result in Invoices with Negative Balances
We have the situation where credit memos are entered in Order Management referencing an invoice. Oracle automatically applies the credit memo through Autoinvoice, whether the invoice is opened or closed. If the invoice was closed, the invoice now has a negative balance which we must manually correct. Is there any way that Oracle can automatically unapply the receipts in this situation and put them on account when it automatically applies the credit memo?
Thanks,
Aileen
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