Oracle Apps 11i CRM upgrade to R12
We have implemented Oracle Apps 11i (11.5.10.2) Oracle CRM for our customer and following are the modules we have implemented:
Oracle Teleservice
Oracle Service Contracts
Oracle Field Service
Oracle Mobile Field Service
Oracle iSupport
Oracle Receivables
Now the customer is interested in upgrading to R12 and wants to know if there are known issues in upgrading the above modules to R12.
Please let me know if any of you have had the experience in upgrading CRM modules to R12.
Rgds,
Thiru