Order Management - EBS (MOSC)

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How to stop the User when Credit Memo is more than the Debit Memo

edited Apr 14, 2009 4:49PM in Order Management - EBS (MOSC) 4 commentsAnswered
 Hi Can any one help me in this regards, this is the problem we are facing regularly due to users negligence.
The user makes an Sales order and give discount of SAR10, when the customer returns the full order the user enters the Sales return without entering the discount and he books the order.
After that sales return will be approved by the concern and accordingly Receipt and receiving transaction will be done.
The problems comes know in Receivable AUTO INTERFACE LINE this return will be stop with the error CREDIT MEMO CAN NOT BE MORE THAN THE DEBIT MEMO.

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