Non-serialized items are getting expired when returned
The Install Base Sub Transaction Type 'Return For Replacement' has the status defined as 'Return For Replacement'. This transaction type was used for a RMA line in Order Management. After returning the non-serialized item to Inventory the corresponding Customer Product Instance in Install Base was end dated updated with a status of EXPIRED. Why was this instance expired instead of updating to a status of 'Return For Replacement' as set in the Install Base Sub Transaction Type definition?
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