Channel Revenue Management - EBS (MOSC)

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Reject/Cancel Claims

edited May 10, 2009 6:04AM in Channel Revenue Management - EBS (MOSC) 2 commentsAnswered ✓
Hello,

If a claim is created in TM as a result of an activity in Receivables (basically deduction & over payment).

Can this claim once created in TM be rejected as part of the Approval process?

Like when the deduction is invoice related, the amount is kept under dispute in AR when the claim is created in TM.

If the claim is Rejected in TM, Will the amount on Invoice be taken off from the dispute bucket?

Is that how it works?

Same scenario can a claim be cancelled in TM? If yes, what will be the effect in AR.

 

Regards,

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