RetroPay by Element does not pay for new hires

 It seems RetroPay by Element is not paying new hires

.1. We have monthly Payroll

2. Run it for April 2009. Pais on 20th. There were new starters in the system (around
10) after 20th April 2009. They did not get paid during the April

3. Ran RetroPay by Element from 01-Apr-2009 to 01-May-2009 for the Assignment set (New
Starters) and othre changes. No Retro element was created for these new hires
though it was created for others

4. Ran Payroll for May 2009. New starters were paid for May (but not for April)

Any help would be appreciated

Regards,

Abhinav