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Business Rule WorkBench - how does RECORD_STATUS get updated from 'PRESENT' to 'HISTORIC' in the

edited May 22, 2009 11:11AM in Teleservice - EBS (MOSC) 6 commentsAnswered
  I'm currently starting to use Business Rule Workbench in R12 in order to submit Notification Workflows. The seeded Workflows use the

CS_BRM_3D_SERVICE_REQUEST_V view and check RECORD_STATUS for values of 'PRESENT' and 'HISTORIC' I have yet to see any row on the table that has a value other then 'PRESENT'. I have changed and saved Service Requests mutiple times yet the RECORD_STATUS remains 'PRESENT' . Under what conditions does RECORD_STATUS ever get changed to 'HISTORIC'?       

 

Thanks for your help   

 Craig

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