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Tips and Tricks for My Oracle Support / OCM

edited Nov 20, 2012 12:54AM in Using the My Oracle Support Portal (MOSC) 12 commentsAnswered
Hello,

I am from Oracle and work in the Advanced Customer Services Team (ACS).

Additionally I am proud to be an Adopter for My Oracle Support and OCM (CCR).
What does this mean?
I am presenting the ACS Customers the Advantages of My Oracle Support especially
together with OCM.

Please join this discussion and share with me the Tips and Tricks you find
very useful in your daily business as a DBA or as a Manager with My Oracle Support.

1) Create SR with a Configuration
     Of course the configuration should be uploaded first to Metalink:
     Right click at the Configuration in the Dashboard "Systems" window.

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