Oracle iexpense workflow
We are facing some problem with iexpense workflow(APEXP). The flow gets blocked in AP_VERIFY_BLOCK ( waiting for external completion) in 'AP Approval Process'. Please check the flow described below and help me identify what went wrong.
After we submit expense report , 'AP standard expense report Process' started automatically, fine. The Manager (spending) approval process worked fine after manager approved the expense. Then it came to AP Approval Process. In Ap Approval Process, it took the path JUSTIFICATION_REQUIRED 'Yes' then it came to REQUEST_AP_REVIEW_COMPLIANCE and then AP_REPORT_REVIEW_COMPLETE.
The problem is in AP_REPORT_REVIEW_COMPLETE, it is taking the path 'No' and come to SET_STATUS_APPROVER_AND_DATE and finally got stuck in AP_VERIFY_BLOCK-waiting for external completion.