Reversal of Cleared Receipts
Please note we have a functional issue with regards to reversal or Cleared AR receipts. This issue was addressed earlier in various forums but the responses received were inconclusive.
We are able to reverse a standard or miscellaneous receipt which is applied and also cleared in the cash management module, i.e. after completing the bank reconciliation. I understand this is a standard functionality. But ist this a flaw in the accounting. How will the user able to reverse a receipt which is applied? Consider each process is performed by different departments (like Receivable section and treasury)
Has anyone face this situation or queries from the management? Is there any workaround to handle this?