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Teleservice - EBS (MOSC)

How does the customer profile drilldown list window sort in the Contact Center Dashboard?

Jul 1, 2009 6:21AM edited Jul 9, 2009 1:47AM in Teleservice - EBS (MOSC) 2 commentsAnswered

Greetings,

Does it sort by the first column? It looks like a hodge podge (not a technical term) to us.

Thanks,

Kelly

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