Receivables - EBS (MOSC)

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Applying credit memos to Customer invoices/Debit memo

edited Aug 9, 2009 7:22PM in Receivables - EBS (MOSC) 3 commentsAnswered
Dear all,

   We are implementing Release 12 Receivables for a client whose business model involves raising multiple credit memos against the customer on a daily basis- our understanding is that credit memo can be applied to a customer in 2 ways- one by applying the same at the customer account level and secondly by applying the credit memos against the specific open invoices/debit memos.

If we apply the credit memo at the customer account level then the outstanding invoices/debit memos would continue to age even though there are credit memos lying at the customer level- alternative is to apply the credit memos individually to the customer invoices- this is a feasible option but the volume of the credit memos prevent this from being a manual process. Is there some way wherein we can apply credit memos to Invoices/debit memos based on certain rules(similar to the automatic receipts program).

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