PO shipment billed quantity shows more than the Invoice matched
On Behalf of :User59144
PO shipment billed quantity is 4000 but the invoice matched amount is equal to the quantity is 2000. I have provided a workaround to pass a Zero amount credit memo to reverse the 2000 quantity but Payables team is not accepting as it violates the audit.
I would like to know why or how the shipment quantity billed shows more quantity than the invoice matched quantity for this PO. Is there any solutions?