Field Service - EBS (MOSC)

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SR/Task was not visible on the laptop after sync..

edited Oct 1, 2009 8:28PM in Field Service - EBS (MOSC) 1 commentAnswered
Hello,

SR/Task created in Application was not downloaded on the laptop after sync...Checked the data in App for the SR/Task and everything looked fine but for reason still was not showing on the laptop....Also Checked the tables below and the data was populated for SR/Task in the below tables

CSL_CS_INCIDENTS_ALL_ACC

CSL_JTF_TASKS_ACC

CSL_JTF_TASK_ASS_ACC

Enable the profile options of FND and JTM but log messages does not give information why the task is not downloaded....

The only way I was able to download the SR/Task was after the fresh install of WEBTOGO...The question I have is how to know what was the problem? Are there are any tables which gives enough information on why it was not downloaded..

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