Teleservice - EBS (MOSC)

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Need to see PO column in Contact Centre / Orders tab / Orders List

edited Oct 25, 2009 5:57PM in Teleservice - EBS (MOSC) 3 commentsAnswered
 Hi, new installation 12.0.6 new user. Order list, show column has lots of available items, but not the PO. Our customers call to check on their PO and we need to exit teleserice and go to order managment. Can the PO field be added to order list in Contact Centre?

Doug

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