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After they applied patch 6329227, ClearOrbit is not able to login into apps.

edited Oct 25, 2009 10:08AM in EBS Customizations (MOSC) 4 commentsAnswered

 -- Problem Statement: On 11.5.10.2 in Production:
They are using Clear Orbit (3rd party software).
After they applied patch 6329227, ClearOrbit is not able to login into apps.
Clear Orbit support mentioned that they use FND_GLOBAL.APPS_INITIALIZE API
to log into Oracle Apps and read data from there.

They get 3 error messages when they log into clearorbit and then the login completes fine.
They are able to use the application without any issues after the errors.

ERROR
-----------------------
Error CAP08
ORA-20001:
SQL_PLSQL_ERROR: N,
ROUTINE,
HR_SIGNON.INITIALIZE

Error CAP06
ORA-06503: PL/SQL
Function returned
without value

Error
No function defined

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