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Error 500--Internal Server Error

  Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1 : 10.5.1 500 Internal Server Error The server encountered an unexpected condition which prevented it from fulfilling the request.

When I go to "Customize MY NavBar",  I get this message.    I think it is related to Citrix but I am not really sure.   Can you tell me how to resolve this issue?

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