Teleservice - EBS (MOSC)

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Is there a way to change the prompt (column name) through personalizations?

edited May 7, 2010 5:24AM in Teleservice - EBS (MOSC) 8 commentsAnswered ✓
Greetings,

We are implementing the Service Desk module and would like to change the Contact column name to Employee Name on the Agent Dashboard>My Service Requests page.  Is there a way to do this through personalizations?

Thanks,

Kelly

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