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Cannot search for patches by product or family name

 Hi When I try to search for a patch for a product using Product or Family the drop-down lists for Products and Platforms is always blank. When I type in a partial name for the product such as Portal, which worked 3 days ago, I get a message saying no matching item found please select from the list - but the list is empty.

I'm going in circles and suspect the new My Support has a problem.

Can someone fix this quickly please,

Michael

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