Browser's back button
I have a couple of questions regarding new flash based UI of Metalink.
1) Browser's (firefox/IE) back button will not work on new Metalink UI. This is annoying and causing great inefficiency in browsing the site. Is there a way to use browser's back button? (I hope that the answer is yes)
2) I have several requests open at the same time and I want to quickly recognize those service requests that are awaiting a response from me (the customer). In old days, there was a SR status "waiting on customer". Now we have "Review Update". My question is: Who is supposed to review the update? we -as the customer- or Oracle support? In some SRs, I see that I am supposed to do something, in some other SRs, support is supposed to do something, and both SRs have "review update" status. This is confusing.