Setup of Timeout with AME in place for iExoense Approvals
We need to send reminder notifications to managers to approve expense reports.
We had timeouts set up for iExp (and iProc) pre AME installation, and these were working fine at the time, generating reminder notifications to managers as per timeout settings in workflow, and advising users of no manager response if no action was taken despite reminders.
However post AME implementation we are no longer seeing the reminder notifications in iExp (and iProc)
I have an SR open and have been advised that the 'No Manager Response' for iExp is no longer used when AME is in place for iExp. Has anyone a solution? Also any ideas why the reminder notifications are not being generated. Have the places where timeouts need to be set changed with AME in place?