Payables and Cash Management - EBS (MOSC)

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Expense Auditors not always seeing Advance information

edited Dec 14, 2009 9:07AM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered
 We are on 12.0.6 and have the OIE_Enable Advance profile option set to "Both". Our Auditors say they do not always see when a traveler has not applied an available advance. They have also mentioned they do not always see when an advance has been applied. My first thought was it was their browser not using the most current version on the form but the IE (7) page refresh setting is to "Every time I visit the webpage".
Any ideas?
Thanks
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