Using the My Oracle Support Portal (MOSC)

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Looking for tips on optimal searching in My Oracle Support

edited Jan 27, 2010 12:54AM in Using the My Oracle Support Portal (MOSC) 4 commentsAnswered
Are there any documented tips or tricks for a user to employ when searching Knowledge Base in the new My Oracle Support?  I consulted Help on Knowledge Searching and followed the recommendations, but apparently I am beyond help on this one.

Back when Classic MetaLink was still available, I performed several searches for various issues in both Classic and the new My Oracle Support to compare the results. To be sure there were no typos in my search criteria I copied my criteria from a Word document and pasted it into each search. I was also careful to select “all sources”, but I did exclude the Forum in Classic. The searches in Classic typically returned more results and more accurate results. I thought this was happening because My Oracle Support was still 'under construction', but now I am not so sure.

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