UBR/UER Balances after invoice cancellation & revenue write-off
We are encountered with an issue where after invoice cancellation & revenue write-off , the UBR/UER is not nullified ( Event Amount Revenue & Invoice = 292500) . Pls have a look at the below mentioned scenario:
step1: Invoice generated ( Advance Billing) before revenue hence it hit the UER creating +ve entry in UER
step2: Revenue Generated (After Invoicing) hence it also hit UER creating -ve entry in UER.
As a result of step 1 & 2 UER gets nullified.
Due to some reason the invoice need to be cancelled & revenue to be write-off. so we followed the below steps:
step 3: cancelled the original invoice and UER is hit creating -ve entery in UER.