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Receivables - EBS (MOSC)

CUSTOMER REFUND - VERY URGENT

Jan 28, 2010 11:22PM edited Jan 29, 2010 3:15PM in Receivables - EBS (MOSC) 2 commentsAnswered

CUSTOMER REFUND PROCESS WE NEED TO DEFINE

RECEIVABLES -> SETUP->RECEIVABLES ACTIVITIES

FOR TYPE = 'REFUND' WE CAN ONLY CREATE ONE RECORD ONLY

SO ACTIVITY GL ACCOUNT WE CANNOT HAVE MORE THEN ON GL ACCOUNT CODE

NOW THE PROBLEM IS WE HAVE MULTIPLE SEGMENTS & DEPARTMENTS TO REFUND THE AMOUNT TO THE CUSTOMER

HOW TO CONFIGURE IT OR IS THERE ANY OTHER WAY BY WHICH WE CAN DO IT .

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