Payables and Cash Management - EBS (MOSC)

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Unable to cancel payment batch in "formatted" status

edited Feb 9, 2010 10:34PM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered
Using R11.5.10.2

AP user has raised ticket complaining that she is unable to cancel an invoice payment batch in "formatted" status. The cancel checkbox is greyed out. I can understand this if the status is "Confirmed" but if batch is still in "formatted" status then one should be able to cancel? Please advise. Anyway, I put the batch (via Diagnostics/Examine) back to "BUILT" status so AP user can cancel batch...

Thx

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