Unable to cancel payment batch in "formatted" status
AP user has raised ticket complaining that she is unable to cancel an invoice payment batch in "formatted" status. The cancel checkbox is greyed out. I can understand this if the status is "Confirmed" but if batch is still in "formatted" status then one should be able to cancel? Please advise. Anyway, I put the batch (via Diagnostics/Examine) back to "BUILT" status so AP user can cancel batch...
Thx