CRM On Demand - Administration (MOSC)

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Workflow behavior and troubleshooting

edited Jul 26, 2011 9:40AM in CRM On Demand - Administration (MOSC) 2 commentsAnswered
Workflows are driven by the trigger event they were set to use.                                                                                                      (Subscride to this post to receive commentary about Work Flows)

          Example:   Before modified record saved, When new record saved etc.
  

When you perform one of these trigger event actions in the system all workflows set with that trigger event are evaluated.

          Example:   User creates a new contact = Any work flow setup on the Contact object with the trigger event "When new record saved" will be evaluated.
   

You can get more granular with your work flows by using the "Workflow Rule Condition"

          Example:   Only perform this action if   [<Field>] = 'Value'.  (If you want to know more about expressions please visit the "Expression Builder" discussions for tips and how to's.)

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