CRM On Demand - Administration (MOSC)

MOSC Banner

Unable to load images to the hosting library using IE8 with EMOD v 1.4

edited Apr 6, 2010 8:00PM in CRM On Demand - Administration (MOSC) 2 commentsAnswered ✓
ISSUE/QUESTION

Users are unable to load images to the hosting library using IE8 with EMOD v 1.4.

Steps To Reproduce:
1) Log into the application.
2) Go to the Admin>Email Marketing>Hosting Library.
3) Click on the "New" button.
4) Attempt to upload any document or image or a template.

Error: "An internal error has occurred. Please contact your site administrator for assistance.

SOLUTION/ANSWER

This is a configuration issue of the security settings of the users browser.  Follow the trouble shooting steps on the Microsoft website to determine where the issue lies:
http://support.microsoft.com/kb/283807

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center