How to handle refund type of transactions in Customer ledger report.
Refunding a standard receipt of the customer is being handled in the receivables through refund functionality . This feature is provided in R12 . However , how to cover the same in the Customer Ledger balance report.
This feature is not covered in any of the standard reports for the customer.
We need to report this activity in the customer transaction ledger also . How can this transaction be represented in the report. ?
Will this be a transaction similar to receipt reversal , as the funds are being returned to the customer ? What is the correct way of representing these type of transactions in the customer ledger report. ?