Incorrect item attribute caused backorder line on Sales Order
This should be a quick fix but I don't want to make things worse: We have an order that won't system ship because one of 3 lines is on backorder for insufficient quantity. Further investigation reveals MRP is set to Not Planned. What action must be taken to fix THIS order. Then I can change the attribute later. There are no open jobs or anything else for this item.
Thanks,
Cas
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