Charge account deleted and cannot be entered when changing project on purchase order
In R12.0.4 Purchasing we are facing an issue with the charge account when the buyer is changing project information on a Purchase Order. Did you see this behaviour before and know a way how to resolve this?
The problem is that we have encumbered requisitions that are autocreated into Purchase Order. On the Purchase Order the buyer has changed the project information on the distribution. This caused that the charge account is deleted. Because encumbrance accounting is used the buyer cannot manually enter the charge account, also the charge account does not get built by the account generator. So the charge account is empty, still the buyer could approve this PO. The receipt cannot be entered because the charge account is missing (accrual at receipt is used)