CRM On Demand - Web Services Integration (MOSC)

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ExternalSystemId not being enforced as a user key in Web Services 2.0 (R17)

edited Apr 5, 2010 6:21AM in CRM On Demand - Web Services Integration (MOSC) 2 commentsAnswered
The problem is really simple: I'm using web services 2.0, method Insert and passing the same ExternalSystemId over and over again and CRM OnDemand accepts the records. It should not, it's listed as a user key. Did it on both Contact and Service Request objects. Same behavior. Is this reason for a support ticket or am I doing it wrong?
On a side note, Id and SR Number are enforced as keys, I can't duplicate them.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="urn:crmondemand/ws/ecbs/servicerequest/10/2004" xmlns:data="urn:/crmondemand/xml/ServiceRequest/Data"
xmlns:wsse="

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