Siebel Business Process & Functionality (MOSC)

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Active Flag issue in Revise Orders

edited Dec 16, 2016 12:14AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered ✓
 Hi Experts,
Customer is facing an issue with Drop Order.

1.User created the Order and submitted, now the order is in submitted state with Revision No. as 1 and Active Flag as "Y".

2.Now the user revised the order and created a new order with Revision No.2 and Active Flag as "Y",

   as per the OOTB the previous order i.e. Order with Revision No. as 1 will become inactive i.e. Active Flag = "N".

3.Now the user is clicking the "Drop Order" button by selecting the Revised Order 2 without submitting i.e. “In Progress” order, the active flag is not reset back to Previous order i.e. Order with Revision No. as 1.

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