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Does the use of Diagnostic Tool affect system performance?

edited Aug 20, 2021 10:35AM in Technology Stack - EBS (MOSC) 3 commentsAnswered
 Hi All,

Does the use of Diagnostic Tool affect system performance? Recently we had an incident where we ran the diagnostic tools in production and most times those went in error with 'Network Error' and 'Page can not be displayed'. Also we had a system performace issue wherein our users were logged out of the system. As per our DBA analysis, "huge number of trace files were generated by Diagnostic scripts launched and Using the Diagnostic utility could be very dangerous, especially when the script fails. ".

Diagnostic tool is so useful as it helps in identifying the problem quickly. Question is , is there any standard documentation available explaning the usefulness of 'Diagnostic Tool' and also its effect on system performance? Please note that ours is a single instance with multiple regions in the world working on the same 24 X 5. Please suggest. Thanks.

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