Order complete but still open

 Hi,

New to the procurement module so knowledge basic enough. However, I have a few examples where a Purchase Order has been fully receipted yet the order status is open

In one example 1 item was ordered, receipted and PO still open. This prevents Invoice matching

In the second example 16 items were order, 16 receipted, yet only 15 lines closed and 1 still open. This means partial invoice matching

I was wondering when a line is received should the line status automatically closed?

Should  I open an SR on this

The order with the 16 lines - all items are similar expense type items. They are all assigned to the Org to which the ordering process relates, so I can't see why on line should remain open