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cmt : Error code: 1031, message: UPDATE_CACHE_ERR

edited Jul 5, 2010 9:58PM in Billing and Revenue Management (MOSC) 2 commentsAnswered

 I am facing an issue while migrating the legacy customer.
I get the below error:

Debug 06/16/10 11:45:06:0279 AM ( 1276681506280 )  T:main CMT CMTCreateObjects 1:otserver06:UnknownProgramName:0:main:1:1276681506:0
        ActSbsc object is created
Debug 06/16/10 11:45:06:0295 AM ( 1276681506295 )  T:main CMT CMTXMLParser 1:otserver06:UnknownProgramName:0:main:1:1276681506:0
Debug 06/16/10 11:45:06:0304 AM ( 1276681506304 )  T:Thread-1 CMT ConversionMgr 1:otserver06:UnknownProgramName:0:Thread-1:0:1276681506:0
        connection pool size is ... 15
Error 06/16/10 11:45:06:0318 AM ( 1276681506319 )  T:main CMT ConversionMgr 1:otserver06:UnknownProgramName:0:main:1:1276681506:0
        null
Error code: 1031, message: UPDATE_CACHE_ERR
Debug 06/16/10 11:45:06:0319 AM ( 1276681506319 )  T:main CMT ConversionMgr 1:otserver06:UnknownProgramName:0:main:1:1276681506:0
        closing the connections in the pool ....

I set the log level to 3 , in pin.conf and Infranet.properties

I looked in 7.4 documentation but nothing available there for the UPDATE_CACHE_ERR error.

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