Install Base and Asset Tracking - EBS (MOSC)

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Contact email in Installed Base - loss of feature in r12

edited Jul 11, 2010 2:33AM in Install Base and Asset Tracking - EBS (MOSC) 1 commentAnswered
Hi,

In 11i the Contact's email address was pulling from the business contact - which is generally where I would expect B to B companies to maintain contact information. However, in r12 Installed Base the Contact's email address is pulling from the PERSON party - which I would expect no B to B companie to maintain.

This is a significant feature loss and will cause additional steps to be taken - users working from IB will not have to query the in the eBC to to locate the contact and obtain their email address.

Can this be overcome with personalization?

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