Incomplete setup of a project

A user was creating a project by copying a template to create a new project. She entered the information in the Project Quick Entry form, and thought she hit the save button. She did not save the record. We have attempted to query the new project number and the system says it does not exist. We have tried setting up the project as we normally would; however, when we save the record we receive a white screen that it is processing and it never finishes. Is there something from the forms that can be done to resolve the issue or is