Payables and Cash Management - EBS (MOSC)

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Zero Dollar Payments in Iepxense

edited Jul 29, 2010 2:54AM in Payables and Cash Management - EBS (MOSC) 2 commentsAnswered
How are other companies handling I expense payments to suppress zero dollar payment notifications to the end user?

When our payables group processes Amercian Express payments, a zero dollar payment notification goes to the requestor and the actual payment gets wired to Amex.

 Is there a way to suppress the zero dollar payment notifcation to the end user. In some cases, some of our users receive 20 - 30 notifications of zero dollar payments and they are complaining about it.

 

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