Counter reset functiuonality
Hi,
We are facing a issue with Counter reset functionality. We are primarily onto Usage based Contracts in Release 12. The scenario is :
Existing meter reading : 1000
Reset meter reading: 100
New Meter reading : 500
When we run main billing engine the bill is generated for negative value. That is (500-1000). In short its not considering the Reset reading. Net Read calculation is not considered for the reset value.
Can you please suggest us to troubleshoot/debug this issue.
Many thanks
Satish
We are facing a issue with Counter reset functionality. We are primarily onto Usage based Contracts in Release 12. The scenario is :
Existing meter reading : 1000
Reset meter reading: 100
New Meter reading : 500
When we run main billing engine the bill is generated for negative value. That is (500-1000). In short its not considering the Reset reading. Net Read calculation is not considered for the reset value.
Can you please suggest us to troubleshoot/debug this issue.
Many thanks
Satish
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