CRM On Demand - Administration (MOSC)

MOSC Banner

Reporting on Survey Results

edited Aug 13, 2010 4:38AM in CRM On Demand - Administration (MOSC) 1 commentAnswered
I am working with a firm that sells cold-calling/inside sales services and calls on behalf of large companies in the telecom products & services space--that is companies mainly selling to the telecom companies. A couple of things I wanted to learn from someone:

1. I am familiar with the assessment scripts in CRM On Demand but has anyone ever been able to report results from those assessments/surveys?

2. The firm I mentioned above runs sales campaigns on behalf of their clients and often the qualification survey (questionnaire) is unique to each of the sales campaigns the firm runs. What would be the best way to capture/record and report on these unique set of questions? I can't imagine creating new fields in say the Leads object for every new survey is a very repeatable process...any thoughts?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center