Siebel Business Process & Functionality (MOSC)

MOSC Banner

Issue with "Service Order All" in v8.1.1.2

edited Dec 16, 2016 12:14AM in Siebel Business Process & Functionality (MOSC) 2 commentsAnswered
Hello,

Issue:  One of my Customer is facing error during Service Order# generation after clicking on “Service Order All” button where there is more than two product records in Activity-->Item View

 

Research:

 

1. As per expected behavior, when user clicks on Service Order All button, it should create a  Service Order and respective Service Order Id should populate against each product line item in activity-->Items(Parts Movement) view.

2.  When customer added two product records under activity-->Items(Parts Movement), Service Order All functionality  is working fine


3. But When customer added three or more product records under activity-->Items(Parts Movement), Service Order All functionality  

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center