Receivables - EBS (MOSC)

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Dishonoured Direct Debits

edited Jun 25, 2018 2:06AM in Receivables - EBS (MOSC) 1 commentAnswered
Hi

Is there a way to stop an invoice from being picked up in an Automatic Receipt Batch?

For example, an invoice was selected as part of a receipt batch which generated a direct debit file and was sent to the bank.  A day later the bank informs you that the customer’s bank account had insufficient funds so the direct debit was not processed. 

You reverse the receipt but because you are still in discussions with the customer you do not want that invoice selected in the next automatic receipt batch run.  Is there a way you can stop that invoice from being selected in the Automatic Receipts batch?

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