Agile Hot Fixes
I'd like to be able to view a list of HotFixes. This is why:
We installed Agile 9301. Immediately we had issues with the JVM and threads locking. Oracle's response was to tell us to install HotFix 21. This fixed the problem.
A few weeks ago we identified another problem. Oracle's response was to tell us to to install HotFix 38. We're working on this.
Each of these issue involved many, many hours of downtime, user frustration and so on.
In the case of HF21 I could have applied it before we went into production. HF38 .. I would have seen the limitation it fixes and applied it as soon as it was released.
We installed Agile 9301. Immediately we had issues with the JVM and threads locking. Oracle's response was to tell us to install HotFix 21. This fixed the problem.
A few weeks ago we identified another problem. Oracle's response was to tell us to to install HotFix 38. We're working on this.
Each of these issue involved many, many hours of downtime, user frustration and so on.
In the case of HF21 I could have applied it before we went into production. HF38 .. I would have seen the limitation it fixes and applied it as soon as it was released.
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