Upgrade Product Promotion and Transfer Optional Services
Customer would like to know if the following requirement can be achieved through some workaround:
For example, think of a promotionA and a promotionB where both of them have an optional service ServiceA. In customer's asset, Promotion A with ServiceA exists. When the agent performs an upgrade promotion and moves from PromotionA to PromotionB, they need to include ServiceA even if the cardinality of ServiceA in promotion B is set to min:0, max:1, def:0.
For example, think of a promotionA and a promotionB where both of them have an optional service ServiceA. In customer's asset, Promotion A with ServiceA exists. When the agent performs an upgrade promotion and moves from PromotionA to PromotionB, they need to include ServiceA even if the cardinality of ServiceA in promotion B is set to min:0, max:1, def:0.
Kindly provide your suggestion to achieve this requirement.
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