Install, Upgrade, Clone, Patch - EBS (MOSC)

MOSC Banner

I have users the have the Application completely shut down

edited Aug 19, 2021 5:43PM in Install, Upgrade, Clone, Patch - EBS (MOSC) 7 commentsAnswered
We are currently on 12.0.6 and using JRE version 1.5.0_16. Users will occasionally have the application completely shut down: forms window; IMPORTANT: Do not close this window, window; and the html window all of a sudden. This has occasionally happened to me as soon as I click on the menu, but it occurs so infrequent that it is not an issue.

One user is having this issue on a regular basis. It usually occurs when the user is trying to view pdf output from a concurrent request.

We have re-installed the Java client and even given this particular user a new PC with a new desktop build. I'm not aware of any applications that may be installed for this user that are different than what other users in her same role are using.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS LCM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center