create a return for an order or order line by reference
I am doing a return test case as mentioned in the user guide
User guide
Release 12.1
Part No. E13408-02
Page 117
To create a return for an order or order line by reference:
1. Navigate to the Find Orders window and query a sales order your want to return.
Make sure you are using a Mixed order type.
2. Select the Line Type for the return in the Returns Tab on the Line Items form.
Here I get the following error
"YOu are not allowed to update the order line because: Order line has been closed"
I can create return manually or using copy feature.